Athena

Athena Staffing Answers

Your event staffing agency fell through. Your event did not move.

When an agency cancels, under-delivers or stops answering a few weeks before a gala, conference or reception, the date stays where it is. Send Athena your headcount, roles and call times. Within 24 hours you will know exactly how many workers we can confirm, so you still have time to plan.

Send Your Staffing Request or call us: 613-695-7020

Service Area

Athena supplies temporary event staff for galas, receptions, conferences, banquets and private functions across Ottawa and Gatineau.

Staffing Scope

Banquet and plated-service servers, bartenders, bussers and runners, hosts and registration staff, coat check, brand ambassadors, and setup and teardown crews.

Why Athena

We supply the workers. You run your event. Our job is the part your last agency got wrong: confirming the headcount in writing, sending workers who arrive on time, in the right dress and briefed on your instructions, and replacing anyone who cannot make their shift.

Who This Is For

Event directors, planners, venue and banquet managers, and associations in Ottawa and Gatineau whose current staffing agency cannot cover an upcoming event.

Answer

The short answer: send us the details now, and you will know within 24 hours how many workers we can confirm. If we cannot cover part of the order, we say so in that same answer, so you are not left finding out the week of the event.

What should we send to get an answer within 24 hours?

The date and venue, call times and end times, each role you need and how many of each, the dress code, the service style (plated, family style, buffet or cocktail), and the number of guests. If some roles need to work in French, tell us which ones.

What does Athena commit to?

  • A written confirmation. You get the number of workers confirmed by role, in writing.
  • Honest gaps. If we cannot cover a role, you hear it from us early, while you still have time to find someone else.
  • Briefed workers. Send us your instructions and every worker receives them before the shift: arrival time, entrance, dress code and service style.
  • Replacements. If a worker drops out, we work to replace them and tell you where things stand.
  • One contact. One person at Athena handles your booking and any changes.

Can we start with part of the order?

Yes. Moving a full event to a new agency a few weeks out is a big decision. You can start with part of it, keep your backup, and judge us on the night.

For related pages, see corporate event staffing in Ottawa, short-notice event staffing in Ottawa and banquet staffing for hotels and caterers in Ottawa.

Call 613-695-7020 or send your request. We work in English and French.

Frequently Asked Questions

How quickly will we know what Athena can cover?

Within 24 hours of receiving your request with dates, roles, headcount and call times. We tell you how many workers we can confirm and which roles, if any, we cannot cover.

Do we have to move our whole order to Athena?

No. You can start with part of the order, for example one service team or the bar, and keep your existing arrangements for the rest. You decide how much to move.

Can Athena supply staff for black-tie and plated-service events?

Yes. Tell us the service style, dress code and number of guests. We send workers suited to formal service and pass your instructions on to every worker before the shift.

Does Athena run or manage the event?

No. Athena supplies the workers. Your team or your venue directs them on the day. We stay available to you for bookings, changes and replacements.

What happens if a worker cannot make their shift?

We work to replace them and keep you informed. The earlier we have your full schedule, the more options we have.

Next Step

Send us the date, venue, call times, roles, headcount per role, dress code and service style. Within 24 hours we will tell you how many workers we can confirm and what we cannot cover.

Send Your Staffing Request or call us: 613-695-7020