Bilingual temporary and contract staffing · Ontario and Quebec

EN

Reliable staffing for operations that cannot afford gaps.

Request servers, cooks, housekeeping, PSWs, nurses and more for one shift, a full event or a recurring schedule. Athena matches people from its network to your requirements, confirms rates before you book and sends you one invoice.

FR

Du personnel fiable pour les opérations qui ne peuvent pas rester à découvert.

Demandez des serveurs, des cuisiniers, du personnel d'entretien ménager, des PSW, du personnel infirmier et plus encore, pour un quart, un événement complet ou un horaire récurrent. Athena jumelle des professionnels de son réseau à vos exigences, confirme les taux avant la réservation et vous envoie une seule facture.

Get availability and pricing

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Urgent or same-day need? Call 613-695-7020

What you can count on

Suitable people. Clear pricing. Dependable follow-through.

Athena supports hotels, caterers, venues, event teams, retirement homes and long-term care homes that need dependable people on short notice or on a schedule. Our office team works in English and French, and we match language capability to each assignment.

Suitable people

We check relevant experience, verify required licences and certifications where applicable, and check language capability when the assignment calls for it.

Clear pricing

You get an agreed hourly rate before anything is booked. Taxes, any additional charges, minimum hours and cancellation terms are spelled out before you confirm.

Dependable follow-through

We confirm who is attending, share your instructions before the start and stay reachable if something changes. If someone cancels or isn't the right fit, we actively look for an alternative, subject to availability.

Ways to book

Urgent, planned or recurring. Each gets the same attention.

Urgent and same-day

We assess same-day requests as they come in. Whether we can fill one depends on the role, location, timing and requirements. For same-day needs, call 613-695-7020.

Planned

Booking a conference, a banquet season or vacation coverage ahead? Send the dates early and we plan availability around them.

Recurring

Weekly shifts, standing event schedules or seasonal coverage. For recurring bookings, we try to send the same suitable people where possible, so less time goes into re-briefing.

Sectors

Three staffing paths, one team.

Hospitality Events

For conferences, galas, weddings, festivals and trade shows. Tell us the service style, dress code, call times and guest count, and we match servers, bartenders and event staff with experience in that kind of room.

Where: Ontario and Quebec

  • Event servers & bartenders
  • Hosts & registration support
  • Setup & teardown crews
  • Brand ambassadors
  • Conference support staff
See the service Hospitality Events

Hospitality Operations

For hotels, restaurants, caterers and institutional kitchens covering callouts, busy seasons and vacancies. We match cooks, housekeeping, front desk and banquet staff to the role and to your property's standards.

Where: Ontario and Quebec

  • Cooks & prep cooks
  • Dishwashers
  • Housekeeping & porters
  • Front desk staff
  • Banquet staff
See the service Hospitality Operations

Seniors Living

For retirement homes and long-term care homes covering PSW, nursing and support shifts. Required credentials, such as PSW certificates and College of Nurses of Ontario registration, are verified before anyone is assigned.

Where: Ontario, centred on Ottawa and Eastern Ontario. Quebec only where provincial rules allow.

  • PSWs & PABs
  • RPNs & RNs
  • Dietary aides
  • Housekeeping
  • Recreation aides
See the service Seniors Living

What Athena handles

You set the requirements. We handle the rest of the assignment.

How it works

From request to confirmed booking in three steps.

  1. Share your requirements.

    Role, number of people, location, dates, hours, language needs and required credentials. We acknowledge new requests within two business hours.

  2. Review availability and pricing.

    We assess fit, check who is available and send you the hourly rate, any additional charges, minimum hours and cancellation terms.

  3. Confirm the assignment.

    Nothing is booked until you approve the details. Before the start, we confirm who is attending and share your instructions, and we stay reachable throughout.

Sending a request does not book staff. A booking is confirmed only once you approve the details.

Pricing and booking terms

You know what you'll pay before you confirm.

Rates depend on the role, location, timing and requirements, so we quote each request rather than publish a rate card.

FAQ

Questions clients ask before booking

What information do you need?

The role, number of people, location, dates and shift hours, language requirements and any required credentials (for example a PSW certificate, CNO registration for RPNs and RNs, or Smart Serve). For recurring needs, include the shift pattern. If you don't have every detail yet, send what you have and we'll follow up.

What happens after I send a request?

We acknowledge it, assess fit and availability, then send you rates and booking terms. The booking is confirmed only when you approve the details. Before the start, we confirm who is attending and share your instructions.

When will I hear back?

We acknowledge new requests within two business hours. An acknowledgement is not a confirmation: availability and booking confirmation follow once we've checked who can attend.

Can Athena assess same-day requests?

Yes. We assess same-day requests, but whether we can fill one depends on the role, location, timing, language and credential requirements. For same-day needs, call 613-695-7020.

How are rates and charges communicated?

You receive an agreed hourly rate before booking. It includes Athena's coordination fee and the professional's payment. Taxes and any additional charges are identified separately, together with minimum booking hours and cancellation terms, before you confirm.

Are recurring bookings available?

Yes. Planned and recurring requests are priorities alongside urgent ones: weekly shifts, standing event schedules or seasonal coverage.

Can we request people who have worked with us before?

Yes. Tell us in your request. For recurring bookings, we try to send the same suitable people where possible, subject to their availability.

What happens if someone cancels or isn't suitable?

Contact us. We actively look for an alternative, subject to availability, and keep you informed.

Who handles billing and contractor payments?

Athena. You receive one invoice from Athena, and Athena handles payment of the professionals assigned to you.

Which locations, sectors and roles do you support?

Hospitality events and hospitality operations: Ontario and Quebec. Seniors living: Ontario, with current coverage centred on Ottawa and Eastern Ontario; in Quebec only where provincial rules allow, because they restrict agency staff in most health and seniors living settings. Roles include servers, bartenders, event staff, cooks, housekeeping, front desk, banquet staff, PSWs, PABs (Quebec, where permitted), RPNs, RNs, dietary aides and recreation aides.

Ready when you are

Need people for a shift, an event or a season?

Send your requirements. We acknowledge within two business hours, then come back with availability and pricing. For same-day needs, call 613-695-7020.

Contact

Questions before you request staff?

Use this form for general questions. To request staff, use the staffing request form: it asks for what we need to check availability and pricing.

Request Staff

Address310 Miwate Private, Unit 100 Ottawa, ON K1R 0E2
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