Bilingual temporary and contract staffing · Ontario and Quebec
Request servers, cooks, housekeeping, PSWs, nurses and more for one shift, a full event or a recurring schedule. Athena matches screened people from its network to your requirements, confirms rates before you book and sends you one invoice.
Du personnel fiable pour les opérations qui ne peuvent pas rester à découvert.
Demandez des serveurs, des cuisiniers, du personnel d'entretien ménager, des préposés aux services de soutien personnel, du personnel infirmier et plus encore, pour un quart, un événement complet ou un horaire récurrent. Athena jumelle des professionnels présélectionnés de son réseau à vos exigences, confirme les taux avant la réservation et vous envoie une seule facture.
Looking for assignments?
Register for WorkServing hospitality, events and seniors living since 2019. Part of Dilys Group since 2025.
Same-day need or a change to an active assignment? Call 613-695-7020
What you can count on
Since 2019, Athena has supported hotels, caterers, venues, event teams, retirement homes and long-term care homes that need dependable people on short notice or on a schedule. Our office team works in English and French, and we match language capability to each assignment.
Every professional is interviewed and reference-checked before a first assignment. We check relevant experience, verify the licences and certifications the role requires, and match language capability to the assignment.
You get an agreed hourly rate before anything is booked. Taxes, any additional charges, minimum hours and cancellation terms are spelled out before you confirm.
We confirm attendance ahead of time, share your instructions before the start, and back every active assignment with 24/7 on-call support by phone. If someone cancels or isn't the right fit, we get to work on an alternative.
Ways to book
We assess same-day requests as they come in during office hours. Whether we can fill one depends on the role, location, timing and requirements, so call 613-695-7020 and we'll give you a straight answer.
Booking a conference, a banquet season or vacation coverage ahead? Send the dates early and we plan availability around them.
Weekly shifts, standing event schedules or seasonal coverage. For recurring bookings, we try to send the same suitable people where possible, so less time goes into re-briefing.
Sectors
For conferences, galas, weddings, festivals and trade shows. Tell us the service style, dress code, call times and guest count, and we match interviewed, reference-checked servers, bartenders and event staff with experience in that kind of room.
Where: Ontario and Quebec
For hotels, restaurants, caterers and institutional kitchens covering callouts, busy seasons and vacancies. We match cooks, housekeeping, front desk and banquet staff to the role and to your property's standards.
Where: Ontario and Quebec
For retirement homes and long-term care homes covering PSW, nursing and support shifts. Every care professional is interviewed and reference-checked, credentials are verified, and each assignment is checked against your home's requirements, including the vulnerable sector check.
Where: Ontario, centred on Ottawa and Eastern Ontario. Quebec only where provincial rules allow.
What Athena handles
You direct the work on site. Athena takes care of everything around it:
How it works
Role, number of people, location, dates, hours, language needs and required credentials. We acknowledge new requests within two business hours.
We assess fit, check who is available and send you the hourly rate, any additional charges, minimum hours and cancellation terms.
Nothing is booked until you approve the details. We confirm attendance ahead of time, share your instructions before the start, and provide 24/7 on-call phone support while the assignment is active.
Sending a request does not book staff. A booking is confirmed only once you approve the details.
Pricing and booking terms
Rates depend on the role, location, timing and requirements, so we quote each request rather than publish a rate card.
FAQ
The role, number of people, location, dates and shift hours, language requirements and any required credentials (for example a PSW certificate, CNO registration for RPNs and RNs, or Smart Serve). For recurring needs, include the shift pattern. If you don't have every detail yet, send what you have and we'll follow up.
Every professional is interviewed and reference-checked before a first assignment. We check relevant experience and verify the certifications the role requires, such as PSW certificates, nursing registration, Smart Serve or food-handler certification. In care homes, each assignment is also checked against the home's requirements: a vulnerable sector check that meets them, plus IPAC training, N95 fit-testing documentation and orientation where required.
We acknowledge it, assess fit and availability, then send you rates and booking terms. The booking is confirmed only when you approve the details. Before the start, we confirm who is attending and share your instructions.
We acknowledge new requests within two business hours. Office hours are Monday to Friday, 8:30 a.m. to 5 p.m. Eastern Time, excluding statutory holidays. An acknowledgement is not a confirmation: availability and booking confirmation follow once we've checked who can attend.
Yes. We assess same-day requests, but whether we can fill one depends on the role, location, timing, language and credential requirements. For same-day needs, call 613-695-7020.
You receive an agreed hourly rate before booking. It includes Athena's coordination fee and the professional's payment. Taxes and any additional charges are identified separately, together with minimum booking hours and cancellation terms, before you confirm.
Yes. Planned and recurring requests are priorities alongside urgent ones: weekly shifts, standing event schedules or seasonal coverage.
Yes. Tell us in your request. For recurring bookings, we try to send the same suitable people where possible, subject to their availability.
Call 613-695-7020. Active assignments have 24/7 on-call support by phone, and the line reaches our on-call contact or gives routing instructions. We actively look for an alternative, subject to availability, and keep you informed. For anything urgent, please call rather than email or use a form.
Athena. You receive one invoice from Athena, and Athena handles payment of the professionals assigned to you.
Hospitality events and hospitality operations: Ontario and Quebec. Seniors living: Ontario, with current coverage centred on Ottawa and Eastern Ontario; in Quebec only where provincial rules allow, because they restrict agency staff in most health and seniors living settings. Roles include servers, bartenders, event staff, cooks, housekeeping, front desk, banquet staff, PSWs, PABs (Quebec, where permitted), RPNs, RNs, dietary aides and recreation aides.
Ready when you are
Send your requirements. We acknowledge within two business hours, then come back with availability and pricing. For same-day needs, call 613-695-7020.
Contact
Use this form for general questions. To request staff, use the staffing request form: it asks for what we need to check availability and pricing.